General Use

How can I report an issue?

Click on the Bug icon on any page to report an issue.This is located in the lower right corner of the interface.
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Notifications

Within the Notifications section you'll have visibility into all the significant changes that impact your productions, along with any modifications related to your personal profile. To access these,
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User Permissions on a page

Each page on Greenlit has different views and functions depending on the access level you have been assigned for the production. By clicking on the Lock icon situated at the bottom right corner of
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How to re-open an account

To re-open an account go to the Greenlit Portal. Create an account using the same login details as the closed account. Click on Create Account and complete
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How to close an account

To close an account click on the Account icon situated in the upper right corner of the Portal. Within the Account Settings, toggle the mode to EDIT. Under the Close Account section, select the
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How to log out

To log out click on the Log out icon located at the upper right corner of the Portal.
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How to change your password

To change your password, click on the Account icon situated in the upper right corner of the Portal. Within the Account Settings, toggle the mode to EDIT. In the Password field, click on Change
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Forgotten password

If you have forgotten your password, click on Forgot Password on the Login page. Provide your email address to request a Password Reset. Click on the link you receive in your email (remember to
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How to edit my account information

You can edit your Preferred Name, Surname, Pronouns and Country of Residence by clicking on the Account icon situated at the top right corner of the Portal. Within the Account Settings, toggle the
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